Cookie and privacy policy

COOKIE POLICY

WHAT IS A COOKIE?

A cookie is a file that the browser puts on your computer. It allows you to recognize your computer and remember choices you have made in the past on the website, such as language choices. A cookie cannot spread computer viruses or other malicious programs. Cookies delete themselves after a certain number of months, which may vary depending on the type of cookie used. Cookies are renewed after each new visit you make to the website. A cookie can't tell who you are, what your name is, where you live, or whether your computer is used by one or more people. However, if you provide personal information to the website, a cookie may be used to remind you of the next time you visit the website.

WHAT DO WE USE COOKIES FOR?

When you visit the website you are completely anonymous!
This means that we cannot and will not collect or record information about you automatically, which can subsequently be used to identify you.

Have you filled out a form or signed up for our newsletter
Then we will reward you with a personalised user experience on the website and in our newsletters. When you use the website, we will get to know you so that we can highlight what you care about and only send you relevant newsletters.

In addition, we use the information for statistics and to optimize our services and content.

HOW LONG COOKIES ARE STORED?

Cookies delete themselves after a certain number of months, which may vary depending on the type of cookie used. Cookies are renewed after each new visit you make to the website.

HOW TO DELETE COOKIES

If you wish to opt out or delete cookies, you can find instructions here: http://minecookies.org/cookiehandtering.

You should be aware that if you delete or block cookies, ads may become less relevant to you and appear more frequently. In addition, you may find that the website does not work optimally and that there is content that you cannot access.

If your device (computer, tablet, etc.) is used by multiple people, or you use multiple internet browsers on your device, be aware that your settings and preferences may vary depending on who is using your device and whichever browser is used. Please note that if you use multiple devices you need to set your preferences for each device when accessing our website.

HOW TO AVOID COOKIES

If you do not want to receive cookies, you can block them http://minecookies.org/cookiehandtering.

WHICH COOKIES WE USE

Function cookies to improve your user experience on the website:
Active: Yes
First party cookies: wordpress

Anonymous user statistics:
Active: Yes
Cookies: Google Analytics, Hotjar.com, Albacross.com

Delivery of social media service:
Active: Yes
Cookies: Facebook.com, LinkedIn.com, Youtube.com Twitter.com and other

Provision of personalised content, newsletters and service:
Active: Yes
Cookies: LeadScoreApp, Zendisk, Zoprim, OptinMonster

Targeted marketing:
Active: Yes
Cookies: Facebook.com, Youtube.com Twitter.com, DoubleClick.net, ads.linkedin.com and other...

Monitoring errors and waiting times on the website:
Active: Yes
Cookies: Newrelic, Bugsnag, Pingdom, Loggly.

 

WEBSITE OWNER AND CONTACT INFORMATION

CONTACT

LeadScoreApp
CVR No: 35807160

Att: Brian Kristiansen
Hammereshusvej 10A
74oo Herning

E-mail: info@leadscoreapp.dkWeb: https://www.leadscore.dk/
Phone: +45 71 74 74 72

 

Privacy policy

This privacy policy establishes the basis on which we process the personal data that you provide to us or that we otherwise collect about you. By using our website and system, you consent to the terms described in this document.

In this policy, 'personal data' and 'data' means any information or information relating to your person.

and we ensure that your personal data is processed in accordance with the law.

CONTACT

The controller is

Brian Kristiansen
E-mail: info@leadscoreapp.dk
Phone: +45 71 74 74 72

GENERALLY

We take your data protection seriously. Therefore, in order to protect your data in the best possible way, we continuously assess how high the risk is that our data processing will negatively affect your rights. We are continuously aware of the latent risk of loss or theft of data that may cause you to suffer financial loss, loss of reputation or data confidentiality and we therefore make every effort to protect ourselves from loss of your data.

We process data about you to the extent necessary to fulfill an agreement concluded between us and you and to the extent that we have a legitimate interest in it and to the extent that you have consented to it.

When we ask you to make your personal data available to us, we inform you about what data we process about you and for what purposes. You will receive information about this at the time of collection of your personal data.

If we collect data about you from others, such as a supplier, authority or business partner, we will inform you of it within 14 days of obtaining your personal data. We also provide information about the purpose of the collection and the legal basis that gives us access to collect your personal data. If we intend to collect your data from anyone other than yourself for marketing purposes, we will notify you no later than 14 days before we receive your data, stating that you may object to the disclosure of your data.

PROCESSING OF PERSONAL DATA

The personal data we process about you includes:

  • information that you provide to us such as name, address, gender, date of birth, email address and telephone number. This includes information provided at the time you register on our website or in our system, place orders for the purchase of a product or service, post material or request additional services. We may also ask you for information when you participate in a contest or promotion sponsored by us and when you report a problem to us;

PROCESSING OF DATA

We collect, store and use data about you to provide the product or service you purchase from us in order to improve our service and ensure the quality of our products and services and in our contact with you.

Data processing takes place as follows when we need to:

  1. process your purchase and provide the purchased product or service;
  2. verify your permission to access certain features of the website and in our system;
  3. comply with your request for access to products and services;
  4. personalize and customize the content of our system;
  5. optimize and personalize your visits by remembering your location, language and previous searches;
  6. profile data about your purchases and your behavior pattern on our website in order to optimize marketing for you;
  7. contact you, including for marketing purposes, for example if you subscribe to a newsletter;
  8. improve our services based on general user behaviour;
  9. report;

For points 4 - 9, you may object to the above treatment at any time and we will stop processing and delete the data we have about you.

We collect, process and store only data that is relevant, necessary and sufficient to meet the purposes defined above. In addition, it may be determined by law what type of data is necessary to collect and store for our business operations.

The relevance of data is determined by its function. The same applies to the volume of data we use, and we try to define our business procedures such that we minimise the amount of data processed about our customers.

In some cases, we need to compare your data with data we receive from others, for example from social media. If the juxtaposition reveals information of a sensitive nature, we will obtain your consent to the processing.

PERSONAL DATA UPDATE

If we become aware that the data we process about you is incorrect or misleading, we will correct it.

As our service relies on your data being accurate and up to date, we ask you to inform us of any relevant changes to your data. You can use the contact information above to notify us of your changes.

To ensure the quality of your data, we have adopted internal rules and established procedures for checking and updating your data.

DELETION OF PERSONAL DATA

We will delete your data when it is no longer relevant and necessary for the purpose for which it was collected or if your privacy considerations exceed our legal interest in processing your data. However, in order to compare purchases made by you and to give you an overview of your purchase history, we will not delete your data until after 5 years.

However, we are obliged to keep certain types of data for a longer period of time, for example due to requirements for logging, posting and auditing.

LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

We will obtain your consent before we process your data for the purposes described above, unless we have another legal basis for obtaining it. In most cases, the processing of your data can be done without consent.

If we wish to use your data for additional purposes than those described above, we will inform you of the new purpose(s) and ask for your consent if necessary before we begin data processing. If we have a legal basis other than consent for the new processing, we will inform you of this.

When we need to process data on children under the age of 16 in our products and services, we obtain the consent of a parent. We check, as far as possible, that consent is given by a parent with custody of the child.

REVOCATION OF CONSENT

Your consent is voluntary and you can withdraw it at any time by contacting us. You can use the contact information above.

DISCLOSURE OF PERSONAL DATA

As a rule, we obtain your consent before we disclose your data to business partners and inform you of what your data will be used for e.g. marketing.

In certain cases, we may disclose your data without your consent. This applies in the case of general customer information such as name, address, gender, age and information about your purchases based on generally defined product groups. Prior to disclosure, you will be notified with the possibility to oppose the disclosure. You may object to this kind of disclosure at any time, and you may also opt out of requests for marketing purposes in the Social Security Register.

We do not obtain your consent if we are legally obliged to disclose your data, e.g. as part of reporting to an authority.

We collect your consent before we disclose your data to partners in third countries. If we disclose your data to third country partners, we ensure that their level of personal data protection meets the requirements set out in this policy in accordance with applicable law. Among other things, we impose requirements on the processing of data, on information security and on fulfilling the rights you have in relation to, for example, opposing profiling and filing a complaint with the Danish Data Protection Agency.

SECURITY AND PROTECTION OF PERSONAL DATA

We have adopted internal rules on information security that contain instructions and measures to protect your data from being destroyed, lost or altered, from unauthorized disclosure and from unauthorized access or knowledge of it.

We have established procedures for granting access rights to those of our employees who process personal data and ensure that the persons authorized to process personal data have committed to treating the data confidentially. To protect you from unauthorized access to your data, access to data processing is only available to relevant employees. We control their access through logging and supervision.

To avoid data loss, we continuously back up our datasets. All data is stored on secure servers in Europe that are protected by firewalls and SSL encryption.

In the event of a personal data breach, we inform the Danish Data Protection Agency of the breach within 72 hours of becoming aware of the breach if the personal data breach poses a risk to your rights or freedoms.

In the event of a security breach that results in a high risk to you of data loss, financial loss, loss of reputation or other significant inconvenience, we will notify you of the security breach as soon as possible.

COOKIES

We place cookies on your equipment when you visit our website. Before we place cookies on your equipment, we ask for your consent. However, cookies necessary to ensure functionality and settings may be used without your consent. In connection with your consent, you will be informed about the use and purpose of collecting data via cookies.

For more information about our use of cookies and how you can delete or reject them, visit our website.

YOUR RIGHTS

You always have the right not to disclose the personal data we request. However, this may result in us being unable to provide, in whole or in part, the product or service you are requesting.

You have the right at any time to know what personal data we process about you, where they come from, what we use them for, how long we store your personal data, who receives data about you, and to what extent we disclose data in Denmark and abroad. This applies to the extent that your access to it is not specifically limited for the privacy of other persons, to trade secrets and intellectual property rights.

You can exercise your rights by contacting us using the contact information above.

If the data we process about you is incorrect, you have the right to have it corrected. You must contact us and inform us how the data is incorrect and how it should be corrected.

You may always require us to stop processing your data and possibly delete it, unless we are obliged to store or process your data. However, this may result in us being unable to provide, in whole or in part, the product or service you have requested. You may also contact us if you believe that your data is being processed in violation of the law or other legal obligations.

You have the right to object to our processing of your data. You may also object to our disclosure of your data for marketing purposes. You can use the contact information above to submit an objection.

You have the right to receive, free of charge, the data we process about you, as well as information on how it is processed. If you wish to obtain information about your data, the processing, to have it corrected or deleted, or object to our data processing, we will investigate whether this is possible and will provide you with a reply to your request as soon as possible and no later than one month after we have received your request.

If your data has been disclosed to our business partners and you have requested the correction or deletion of data or the limitation, of the processing of your data, we will notify the relevant partners accordingly.

CHANGE OF PERSONAL DATA POLICY

The privacy policy in force at any time can be found on our website.

If this privacy policy is changed with respect to what data we process about you and for what purposes, you will be informed at the email address you have provided us with. In this context, the data subject will be given the opportunity to object to the amendment.

REDRESS

We are always interested in hearing our customers opinion about our service and encourage you to contact us on the contact details above if you think there is anything we can do better.

If you wish to complain about the processing of your data, please also contact us at the above contact details. You can also complain directly to the Danish Data Protection Agency.